Certified Higher Education Professional

This course is designed for employees of all roles and levels at institutions that participate in federal financial aid programs. The course provides an awareness of prohibited acts which could adversely impact operations, and covers the requirements which must be adhered to in order to maintain good standing with state* and federal regulations as outlined in the Program Integrity rules. Emphasis is on areas of misrepresentation related to advertising and recruitment activities, interactions with prospective students and appropriate communication of disclosures and other publications. *This course currently covers the regulations for the following states: AZ, CA, CO, FL, GA, IL, IN, KS, LA, MA, MI, MN, MO, MS, NC, NM, OH, OK, OR, PA, SC, TN, TX, VA, WA. Course participants can select specific state(s) at the beginning of the course to customize the training content to their state.

This course is designed to assist personnel at all levels of an educational institution in the understanding of the provisions of Title IX of the Education Amendments of 1972 ("Title IX"), and the Clery Act as it was amended in the Violence Against Women Reauthorization Act of 2013. (“VAWA”). These laws require that all individuals in an educational institution understand and comply with the laws in terms of what is prohibited behavior in relation to sexual harassment and/or sexual violence, and what steps are to be followed when such prohibited conduct occurs. This course gives the participants information about the laws, as well as procedures to follow, to provide for the rights of all individuals under the laws. It also provides additional resources to assist educational institutions in continuing to build and strengthen their Title IX and VAWA policies, procedures and training throughout the year.

The Family Educational Rights and Privacy Act of 1974 (FERPA or the Buckley Amendment) is a federal law in the United States designed to provide students with access to, and the privacy of, their educational records. The law applies to students in higher education and educational institutions that receive funding under a program administered by the U.S. Department of Education. This course is designed to provide participants with a working knowledge of FERPA guidelines to ensure proper handling of educational records and other institutional requirements.

This course will review Title IX, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, and the Violence Against Women Act. In addition to the background of each topic, victim rights, support system implementation, and grievance policies will also be explored. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, links to resources, and assessments, you will be able to utilize the Journal and Learning Activities. Take advantage of a method that works best for you.

This course provides faculty, staff, and administrators with an understanding of the legal mandates regarding equal access for students with disability. More importantly, it provides a practical framework to help institutional personnel know what to say and do in the context of their defined role and interactions with students with disabilities. Topics include the civil rights nature of applicable Federal law, definitional issues, the impact of disability on traditional education activities and pursuits, reasonable accommodations, and the unique responsibilities of faculty, staff, and administrators as prescribed by their position.

This introductory course covers the essential roles of a teacher and the competencies required to be a successful instructor in an educational institution. Proven techniques and strategies for planning and preparation are presented and discussed. In addition, the course offers effective methods for conducting the first class meeting and delivering course content. This course provides a solid foundation for new instructors and serves as an excellent refresher for more experienced instructors.

The instructor is the real key to student retention at any educational institution. Instructors must keep focused on student motivation and retention each and every day of class. Developing strategies for retaining students throughout the entire training sequence is both complex and rewarding. All instructors should have the goal of seeing all of their students successfully complete their class. This course helps you reach that goal by helping you to understand your students and use proven motivation and retention techniques to keep them enrolled and engaged in the learning process.

This course provides methods and techniques for managing students and class activities. We start by reviewing the steps instructors need to follow as they introduce a class to new students. We then discuss strategies to effectively deal with unfocused and challenging students. The course ends by describing common mistakes made by instructors and ways to avoid them.

This course shows instructors how to develop a comprehensive approach to effective and efficient instruction. From preparation for the classroom to selection of instructional delivery methods, the course provides effective ways of planning instruction to help instructors keep the content focused and the students engaged. We also cover the steps to set up a complete evaluation system that will work in all settings.

This course provides methodologies and examples to help instructors increase content retention and application by students in need of support. The course starts by covering the skills needed by instructors to be clear communicators. We then discuss ways instructors can become effective in monitoring students and using student groups as learning tools. The course concludes by covering techniques and strategies to instruct diverse learners, including learners with disabilities.

This course covers the different ways individuals learn and apply new knowledge. We start by covering the steps the brain goes through as it processes new information, and how knowledge is stored and retrieved. We then discuss how intelligence is measured and how learners process information through the use of multiple intelligences. Moving from theory to practice, the course shows instructors how to use the learning needs of students to increase knowledge acquisition and retention. The course includes a number of easy to implement strategies to help students retain and use new content.

This course begins by identifying the two most significant issues that influence the motivation of adult students: security and autonomy. The course explains how increasing students' sense of security can enhance their motivation during instruction, questioning, activities, and evaluations. This is followed by a discussion of how motivation can be improved by enhancing students' sense of autonomy when making assignments, selecting instructional methods, implementing classroom procedures, and developing and planning evaluations. The course concludes by comparing and contrasting extrinsic and intrinsic motivators and by suggesting a variety of "miscellaneous motivators" for instructors to consider.

This course compares and contrasts four styles of classroom management. The course includes "virtual visits" to animated classrooms where participants observe four instructors who exhibit different management styles. The style that is preferred by most students is identified and described, and suggestions are offered on how instructors can modify their personal style to increase their effectiveness. A four-step model for developing successful classroom management strategies is presented and is followed by a discussion of a practical, behavioral approach to classroom management. Characteristics that foster good discipline in the educational institution and in the classroom are listed and explained, and tips are offered that can improve both institution-wide and classroom discipline. Finally, a number of scenarios involving common discipline problems are described.

Questioning can be one of the most effective classroom teaching strategies. However, many instructors are not familiar with the techniques and research findings associated with good questioning. This course begins by comparing and contrasting the major types of questions and their most appropriate uses. Some relevant statistics and research findings are presented, followed by a discussion of four effective questioning practices. The course concludes by offering a few tips and suggestions for instructors to consider.

The purpose of this course is to familiarize instructors with the concepts of soft skills and emotional intelligence (EQ) so they can use this information to improve their professional performance. The course provides a comparison of hard and soft skills, including people skills and workplace behaviors. Ten "most important" soft skills are discussed in detail and the relationship between EQ and soft skills is explained. The course concludes with tips and suggestions to help instructors enhance their soft skills and EQ.

This course will provide you with a basic overview of the background and history of an innovative instructional method called Adaptive Learning (AL). AL is growing in popularity and differs from traditional educational methods as it focuses on individualized, personalized instruction for everyone. With the rise of technology, AL has a definite place in education. This course discusses the background, importance, issues, attitude changes, implementation and future of AL. The advantages outweigh any disadvantages as AL can help create individualized instruction and increase student success.

Planning Effective and Efficient Instruction provides new and experienced instructors with practical ways to design and deliver learning experiences that establish an environment that facilitates learning. The course summarizes important academic concepts while providing specific strategies for planning lessons, reaching learners, asking questions and assessing student mastery of the course and program objectives.

While educators increasingly use technology in the lab setting, many don’t know where to start when trying to use it during didactic instruction. Furthermore, administrators have a hard time rolling out these initiatives. This course will go through the stages of a solid rollout plan to take advantage of available technologies. It will also discuss how to teach with technology as an enhancement to education, not a replacement. This course helps instructors, administrators and support staff to better understand how to use these tools.

Students (both veterans and non-veterans) with Post Traumatic Stress Disorder (PTSD) are enrolling in career education in increasingly larger numbers. Instructors need to have a basic understanding of what PTSD is and how it impacts the lives of students. This course covers what PTSD is and the characteristics that students with PTSD may display. In addition, Traumatic Brain Injury (TBI) is discussed as many students enrolling in career education have both PTSD and TBI. Instructional strategies to support the learning of students with PTSD and/or TBI will be discussed and examples given. Participants will also be given sources where they can gain additional insight into how to support the learning of students with PTSD and/or TBI.

As students from different generations are enrolling in post-secondary settings today, instructors are presented with the challenge of how to engage, instruct and relate to these multigenerational learners. This course gives profiles of different generational learners and how they engage in the learning process. Content is shared on how to relate to learners of the different generations and how to use students’ life experiences as learning opportunities. As technology is an essential part of instructional delivery, strategies are given for building on the abilities of multigenerational students to use social networks, portable media (given the parameters of school policy), and personal interaction. In addition, instructors are given methods that can be used to help students develop the critical thinking and interpersonal skills needed for career success.

This introductory course will provide you with the knowledge and skills to create successful online courses, whether for faculty-supported distance education delivery or as a supplement to classroom instruction. You will learn to design and develop online courses that have structural integrity and navigational simplicity with a focus on student-centered learning and intellectual interaction. The course covers various learning activities that are supported in an e-learning environment and describes the typical components of an online course. We will provide you with the media strategies and course design methodologies that will allow you to develop online courses in an effective and efficient manner.

Your degree of success as an online instructor relies heavily on several factors, among which are your level of preparedness before the date on which the course is launched; your ability to make a smooth transition into the roles and responsibilities associated with teaching in an online environment; and the effectiveness and efficiency with which you manage learners, instructional transactions embedded in the course as well as the learning environment. In this course, you will learn how to project your authority and presence into the e-learning environment, build a relationship with each learner, promote and nurture learner participation, provide informative and constructive feedback in a timely manner, minimize attrition, manage communications, manage unacceptable behavior and resolve disagreements.

This course will provide you with the knowledge and skills to author, teach, assess, and revise successful online courses. You will learn to develop a course framework with consistent modules. Constructing an online community and a dynamic syllabus are important in helping you communicate with students. You will also learn how to develop an assessment plan including self- and peer-assessment as you progress through the course. No online course is complete without a comprehensive revision cycle. This course will walk you through the process of "closing the loop" to create a complete revision and improvement plan for your online course. We will provide you with ideas for student-centered learning, with activities and intellectual interactions using a variety of technology tools.

This course will provide you with basic information to teach in a virtual learning environment and understand the importance of organizing course content. You will learn about the important role technology tools play in teaching and organizing an online course. You will also learn the difference between synchronous and asynchronous learning. As the components of each are discussed, you will further identify appropriate methods, develop guidelines, organize content, and establish a pattern of teaching for each method.

This course will provide you with information to help you effectively communicate with students and encourage communication among students in an online environment. You will learn the importance of facilitating instructor-to-student (I2S), student-to-instructor (S2I), and student-to-student (S2S) communication. Technology tools play a vital role in the communication process and several are discussed in this course. In addition, discussion is also provided to help you further understand how to manage and measure communication in an online course and help students communicate effectively.

This course will provide you with the knowledge to effectively evaluate student learning in an online environment. Technology tools play a vital role in the evaluation process and several are discussed in this module. Discussion will also be provided to help you further understand how to complete formative and summative assessments, as well as the advantages and disadvantages of objective and subjective assessments. Value-added assessments are also discussed in light of how they can be completed and provide feedback for course revision.

This course outlines the main characteristics of "dynamic" course design for blended instruction and highlights effective teaching methods that facilitate the learning process. Participants in this course will have an opportunity to customize the design principles and methods presented to suit their individual professional context.

This course will provide you with strategies and techniques to help prepare students for the online environment. To do so, you must also assess your strengths and weaknesses as an online instructor. As you help students assess their readiness for online learning, you are also preparing them for the expectations and realities of the online environment. By identifying students' strengths and weaknesses, you can provide guidance to help them achieve the learning outcomes. This course not only notes the necessary technical skills, it also discusses non-technical skills as well as techniques for successful learning and helping students develop their online persona.

This course will provide you with strategies and techniques to help you reduce your workload in the online environment. The course begins with an overview of good principles for education and questions to consider prior to developing Workload Management Strategies (WLMS). This course also provides WLMS for teaching online, communicating and collaborating, and revising your online course.

This course will provide you with a basic overview of the background and history of the popular instructional method called active learning. This method differs from traditional educational methods such as the lecture model. Active learning has a definite place in education especially in the online learning environments. It is used to support teaching outcomes like critical thinking skills, interpersonal skills and knowledge acquisition that all instructors wish for their students. However, active learning it calls for a change of attitude on the part of students and the instructor in order to be successful. But the advantages far outweigh the disadvantages as it can make students enthusiastic about learning. Learn about this brave new world of teaching and learning for the next generation.

This course will provide you with a basic overview of designing and implementing asynchronous, self-directed online courses effectively. It will review the differences between synchronous and asynchronous online courses. Traditional components of face-to-face courses such as readings, written assignments, and discussions work well in the asynchronous online class environment, but what happens to laboratory assignments and applications? Can they fit into the online course model? Courses which need a lab component, especially the STEM (Science, Technology, Engineering, and Math) courses, may seem impossible to complete in the online environment. Practical examples of effective online lab situations will be provided in this module. This will assist in promoting student engagement and increasing the student’s learning potential.

Active and passive learning are critical concepts to ponder for online learning. Each one has positive benefits when explored and applied in the context of learning and the designing of instruction. There is, however, a difference between passive and inactive. One is an intentional part of learning while the other is the absence of something. We will explore these and other concepts in this course. In addition, strategies will be shared that will enable educators to make their online instruction more engaging and beneficial for learners.

Research shows that supportive working relationships between students and institutional personnel are vital to student retention. For online students, these relationships are especially essential in preventing a sense of isolation and detachment from their academic experience. Because interactions with online students are most likely to occur via phone and email, developing retention-supporting relationships can be challenging. This course teaches online communication strategies that foster connection and engagement with online learners. Participants will develop a deeper understanding of (a) retention and attrition research, (b) online learning, and (c) technology’s unique role in both the relationship-building process and the online student experience.

Nathan Schrenk

Badge Evidence | Completed Courses (4 Hours Each)

CHEP in Teaching

CHEP in Online Teaching

CHEP in Admissions

CHEP in Career Services

CHEP in Campus Operations

CHEP in Leadership