Andrew Yamamoto

Excellence in Teaching
CHEP Status: Active
CHEP Awarded: 03/04/2025

Badge Evidence | Completed Courses (4 Hours Each)

This course "pulls back the curtain" for schools to help them better understand the principles and purposes of the ACCSC Standards of Accreditation. ACCSC101, along with the accompanying course ACCSC102, lays out the standards in line with the way schools are typically structured to better help you comprehend the important relationship between each standard and each aspect of running a compliant, accredited school. This course addresses the standards on the administrative side of your school, such as standards that relate to operations, admissions, and financial aid.

This course is sponsored by ACCSC


Whether your admissions personnel work exclusively by telephone or use the phone for setting a face-to-face appointment, they need a tool kit of powerful telephone techniques to be successful in working with students. This course provides best practices for both inbound and outbound calls. Admissions professionals learn how to project professionalism and a positive attitude in their telephone personality and identify methods for conducting effective and appropriate calls.
Success in helping students begins with "connecting" in a meaningful way. These connections are formed through our ability to understand generational experiences and preferences in communication. Additionally, a better understanding of ourselves helps us connect with students. This course explores how to work better together by using common collaborative principles and improving teamwork.
Ethical behavior in recruitment is essential to student and institutional success and is a crucial component of a compliant institution. This course provides a framework to evaluate your current admissions interview process and offers new tools that allow for meaningful connections with today's students. An ethical enrollment process will help your students make their own best decisions and will increase the effectiveness of your admissions personnel.
Today's admissions professionals need expanded methods to adapt to where the prospective student is in the decision-making process. Whether you work with students online, face-to-face, or a little of both, adding variety will help you successfully connect with your students. In this course, you will discover ways to improve your connections with prospective students, best practices for inbound and outbound communication, how to address challenges in the moment, and methods for effective follow-up that improve your effectiveness as an admissions professional.
This course provides an overview of the methodology and guidelines to help you outline an audit plan for your institution. You will learn how to define audit scope and determine the audit approach which fits your organization. The course provides tips for successful audits and reviews audit areas for each functional department of a typical campus, including admissions, financial aid, student accounts, education/academics, and career services. Other business areas including marketing and advertising, human resources, information security and other key areas are also reviewed to provide you with a full scope audit outline. The course concludes with information on reports, audit documentation, and follow-up recommendations following the field audit activities.
This course is designed for admissions representatives at institutions licensed by the Texas Workforce Commission, Career Schools and Colleges Division. Topics focus on the Texas Workforce Commission Rules and its impact on school operations in Texas. The course provides a review of the state regulations related to admissions interactions with prospective students. Additionally, the course provides guidance on how to become more familiar with your institution's programs, policies and procedures, as well as, organizational tips on staying up-to-date and compliant. The information presented in this course is for knowledge enrichment of admissions personnel and is not intended to be a substitute for professional advice. If you have technical or specific issue pertaining to an actual situation it is recommended that you contact your compliance professional, your Attorney or your State Association.
This course is an introduction to work-based learning (WBL) foundations. Quality work-based learning is a continuum of sustained, meaningful experiences with industry and community professionals that fosters in-depth engagement in a given career field. Students are able to apply both their technical and professional knowledge and skills to real-life situations. As a work-based-learning coordinator, your roles are numerous and varied. This course is designed to give you the foundational knowledge to implement work-based learning in your course(s) to encourage student career awareness. A variety of work-based learning delivery models for students in different community settings will be shared. Strategies for model implementation will be provided to enhance WBL opportunities for all students.
Globally minded CTE programs can provide the rigorous and authentic setting necessary to prepare students for the competitive world economy, while offering a more engaging, motivating, and relevant education experience. This lesson will help CTE educators make natural global connections to their current instruction. It introduces the UN Sustainable Development Goals (SDGs) and provides a process for connecting these goals to local challenges. By the end of the module, instructors will be prepared to integrate local and global connections into projects to more deeply engage students.
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It's no secret that we are living in a time of rapid economic, technological, and social change, leading to a more interconnected world. One in ten Americans is foreign-born, and our local communities—urban, suburban, and rural—are becoming increasingly diverse. To leverage global and local market opportunities, companies seek workers with global competence—the ability to understand and act on issues of global significance. In this lesson, we will explore how to prepare all students for their work and civic roles in an environment where success increasingly relies on the ability to compete, connect, and cooperate on an international scale.
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Welcome to Delta Career Education Corporation! As an instructor employed by one of our institutions of higher education, you assume one of the most important roles within our organization. Research indicates that there is no factor with more potential influence on student persistence than the relationship that exists between student and instructor. This instructor orientation has been designed by Delta Career Education Corporation to familiarize you with our institutions, our students, our regulators and the role of instructor within this context. This is a private course for Delta Career Education Corporation.
Completion of this tutorial is a required part of an institution's initial or renewal of accreditation process. At least one key member from an institution must complete this tutorial prior to preparing the institution's Self-Evaluation Report. Completing this tutorial qualifies a person to be an "Accreditation Compliance Officer" - a term used to describe a person knowledgeable in the DEAC's accreditation process and its standards, policies and procedures.
This tutorial is an essential step in the accreditation process, required for both initial and renewal applications. At least one designated representative from each institution must complete the tutorial within one year before submitting an accreditation application. Successfully completing this course qualifies participants as “compliance officers,” a term you’ll see throughout the content.
This tutorial is a required part of an evaluator's participation in the DEAC Accreditation Evaluation process. Completing this tutorial qualifies a person to serve as an accreditation evaluator for the purposes of serving on DEAC site visit teams, as well as serving as an off-site subject specialist evaluator. It is also provided for trained evaluators who need to be brought up to speed on the Accrediting Commission's policies, procedures, and standards.
Federal Work-Study is a need-based, federal financial aid program. Under this program, funds are given to participating colleges and universities to administer in accordance with the regulations provided by the US Department of Education. Delta schools offer students with demonstrated financial need the opportunity for employment in Federal Work Study (FWS) jobs both on and off campus in order to provide supplemental funds to pay their educational expenses. Positions in the community are available as well as campus positions that are focused on student support. This tutorial covers FWS basics, how to develop FWS positions, the hiring process, availability of funds, student eligibility, awarding, and payroll of Federal Work Study.
This course is designed to familiarize instructors with their roles and responsibilities in supporting students suffering from PTSD. The course provides an overview of how to recognize trauma, along with causes, types, and symptoms of students with either diagnosed or undiagnosed PTSD. The impact of physical and psychological trauma on learning is also explained. The course concludes with suggestions and strategies to guide instructors on how to create a trauma-sensitive classroom environment and provide supportive instructional opportunities.
This course is designed to provide Career and Technical instructors with an overview of how to support students at risk of suicide or who are influenced by suicide. Topics are designed to enhance awareness of risk factors and warning signs, increase sensitivity to stigma surrounding mental health emergencies and suicidality, and facilitate prevention through referral resources. Instructors will learn to identify signs and symptoms of at-risk students, while developing a deeper understanding of adolescent suicidal behaviors, especially those experienced by vulnerable populations. The course concludes with strategies to guide instructors on how and when to obtain appropriate assistance for students in crisis.
Positive psychology is the science of human flourishing and is leveraged to cultivate well-being for students, teachers, and staff in schools around the world. You'll be introduced to the tools of positive psychology to help you and your students thrive in the classroom and in life. This course is designed to help you understand the science of well-being and how to employ it for yourself and in educational settings to support well-being and academic achievement. The modules cover positive psychology's origins, and the research and application of the PERMA model, Character Strengths, and positive education.
During this course, participants will learn strategies for planning and implementing assessments in hands-on classes and career and technical education (CTE) learning environments. Effective design and implementation of assessments helps ensure that all students can grow and develop as learners' empowering them to build on their strengths. Perhaps even more important, good assessments help educators design their courses. In this course, educators will learn how to view assessments as formative representations of what students know at that moment, tools to help students understand how they learn and become expert learners, and essential instruments educators can use to actively assess their own approaches and instructional practices.
This course aims to help CTE educators at the postsecondary level refine their teaching practice by creating welcoming, engaging classrooms (or shops, labs, theaters, farms, studios, job sites, etc.) for all learners. Participants in this course will explore how to create safe, meaningful, and engaging learning environments. You’ll learn about how to foster creative problem solving, bring student voice and experience into the classroom, bolster student engagement, and create a dynamic, learner-centered CTE environment. This course is intentionally designed through the lens of Universal Design for Learning, or UDL. UDL is a research-based educational approach that optimizes teaching and learning. This course will highlight UDL-aligned practices and include concrete examples of how you can apply these practices in your CTE courses.
Executive functions enable learners to do the following:
  • Set goals
  • Plan and strategize how they will meet goals
  • Manage information and resources
  • Monitor and assess their progress toward goals
In this course, you will explore concrete strategies you can use in your CTE course to support your students’ executive functioning skills. By doing so, you’ll help them become strategic, creative, goal-directed learners who are ready to shine, not only in your course, but also in their chosen professions.
Educators work with students who want to learn specific skills that will lead to fulfilling careers. As educational instructors it is our job to help each student to achieve this goal. Just as you may have a particular style of teaching that you prefer, your students have preferred ways of learning. This course will help you to identify the different learning styles of your students so that you can adjust your instruction to better accommodate them. Good teachers also regularly monitor the effectiveness of their instruction by assessing their students’ learning. This course will examine several aspects of assessment including how to create good tests, how to ask effective questions and how to get your students to actively participate in their learning by asking questions themselves.
This course provides methods and techniques for managing students and class activities. We start by reviewing the steps instructors need to follow as they introduce a class to new students. We then discuss strategies to effectively deal with unfocused and challenging students. The course ends by describing common mistakes made by instructors and ways to avoid them.
This course shows instructors how to develop a comprehensive approach to effective and efficient instruction. From preparation for the classroom to selection of instructional delivery methods, the course provides effective ways of planning instruction to help instructors keep the content focused and the students engaged. We also cover the steps to set up a complete evaluation system that will work in all settings.
This course is intended to offer a practical explanation of how an instructor’s behaviors and choices can influence the motivation of students. It is not intended to be a theoretical or academic treatise about motivation. Module 1 offers useful tips that may help instructors to motivate students. Students’ security and autonomy are described as they influence motivation during instruction, questioning, activities, and evaluations. This is followed by a discussion of how motivation can be improved by enhancing students' sense of autonomy when making assignments, selecting instructional methods, implementing classroom procedures, and developing evaluations. In Module 2, intrinsic and extrinsic motivators are defined and compared. Finally, a variety of "miscellaneous motivators" are offered for instructors to consider.
As students from different generations are enrolling in post-secondary settings today, instructors are presented with the challenge of how to engage, instruct and relate to these multigenerational learners. This course gives profiles of different generational learners and how they engage in the learning process. Content is shared on how to relate to learners of the different generations and how to use students' life experiences as learning opportunities. As technology is an essential part of instructional delivery, strategies are given for building on the abilities of multigenerational students to use social networks, portable media (given the parameters of school policy), and personal interaction. In addition, instructors are given methods that can be used to help students develop the critical thinking and interpersonal skills needed for career success.
Did you ever hear that we only use about 10% of our brains? Were you ever told that you are more right-brained or left-brained? Did you know that males and females learn differently as a result of differences in their brains? Did you know that people have different learning styles? Did you ever hear that you retain more of what you do or see than of what you read or hear? If you answered "yes" to any of these questions, you have experienced a "myth-understanding." The purpose of this course is to explain the background and truth about these myth-understandings that pervade much of the popular literature to this day. All persons who are involved in the education of others must guard against these myths and ensure that they do not influence their professional practices. Note: Many learning theories have been developed that represent the efforts of researchers with different perspectives on how individuals develop and learn. As within any field, facts and myths may be driven by controversial opinions and philosophies that need to be considered by individuals engaged in professional development.
The most effective instructor is both a scholar and a facilitator. A scholar has a broad and deep command of knowledge in a particular field of expertise. However, for scholars to be effective instructors, they also need to be good facilitators. Facilitators help and motivate others to learn. This is as important as scholarship. In this course we will define and describe "the scholar" and "the facilitator" as individuals, although they are two roles played by one instructor and are of equal importance. We will examine the duties and functions of the instructor as both a scholar and a facilitator.
This course will provide an overview of ChatGPT and how it might impact education. With an artificial intelligence (AI) language processing tool, there could be endless possibilities. However, like any other technology, its use in education is to be considered carefully, because learning will be affected. The course begins with an overview of the history of chatbots and artificial intelligence and goes on to discuss how to use ChatGPT, how teachers and students may use it, and the advantages and disadvantages of its use.
This course will provide you with strategies and techniques to help use social networking in the online environment. It provides an overview of social networking, media hosting and sharing, microblogging and blogging. An introduction to each will be provided, and content development, policy, facilitation and assessment will all be discussed. Suggested activities will also be provided.
This course will provide you with the basic foundations of assistive technology and its use in the online learning environment. As a greater number of students with disabilities are entering online education, this course will prepare online faculty to meet their unique needs. You will learn about the obligations and legal responsibilities under U.S. federal law. In addition you will explore ways of assisting students with disabilities to succeed in the online learning environment. We will help you identify the appropriate tools, introduce you to universal design, and provide strategies that can make your online course accessible to those with disabilities. Online accessibility is beneficial to all of your learners!
This course provides a basic overview of the background and history of the usage of copyrighted materials in U.S. education. Copyright usage is an often-misunderstood area of education. This course will help build an awareness of the U.S. Copyright Law and its various components. Instructors will be given practical examples on how to correctly use copyrighted materials in their classrooms. In the 21st century, many students do not recognize common concepts such as pirating of music and videos. Instructors are on the frontline in education and can educate newer generations on the ideas of fair use, intellectual property, and piracy issues.
This course will provide you with strategies and techniques to immerse students in an interactive environment that will incorporate gaming and simulations to introduce, engage, and reinforce online learning. This course will begin with definitions of gaming and simulations as a tool for online learning and will provide guidance to evaluate, implement, and assess the effectiveness of games.
This course will provide you with a basic overview of designing and implementing asynchronous, self-directed online courses effectively. It will review the differences between synchronous and asynchronous online courses. Traditional components of face-to-face courses such as readings, written assignments, and discussions work well in the asynchronous online class environment, but what happens to laboratory assignments and applications? Can they fit into the online course model? Courses which need a lab component, especially the STEM (Science, Technology, Engineering, and Math) courses, may seem impossible to complete in the online environment. Practical examples of effective online lab situations will be provided in this module. This will assist in promoting student engagement and increasing the student's learning potential.
This course will provide you with an overview of online instructors' and learners' personality traits. Participants will be provided with information about the traits themselves, as well as how to identify such traits, utilize them, and develop lessons to reach all students.
In this lesson, you'll review the federal and accreditation standards governing the collection and disclosure of student information. In addition, federally mandated campus safety standards that impact operations at postsecondary institutions are reviewed. Topics covered in this lesson include:
  • Family Education Rights and Privacy Act (FERPA)
  • Record of Complaint
  • Title I of the Student Right-to-Know
  • School Safety Enhancements Act
This is a custom version of HE106 providing a certification of completion.
Student Career Development is one of ACTE's 12 elements of high-quality CTE within the ACTE Quality CTE Program of Study Framework®. This course addresses strategies that help CTE and career development professionals design and implement a comprehensive career development model. Educators will learn how learners gain career knowledge and engage in education and career planning and decision-making, including career counseling, career assessments, and curricula that help them learn about careers, educational opportunities, workforce trends, postsecondary planning and job search information, and placement services. In addition, educators will consider how to engage in professional development to further develop their own knowledge and skills around career development.
Work-Based Learning is one of ACTE's 12 elements of high-quality CTE within the ACTE Quality CTE Program of Study Framework®. The work-based learning element addresses the delivery of a continuum of sustained, meaningful interactions with industry or community professionals that foster in-depth, firsthand engagement with the tasks required in a given career field. Experiences may be delivered in workplaces, in the community, at educational institutions and/or virtually, as appropriate, and include a range of activities such as workplace tours, job shadowing, school-based enterprises, internships and apprenticeships.
High-quality CTE programs of study strategically use a variety of data to support program improvement. This course addresses the Data and Program Improvement element of the ACTE Quality CTE Program of Study Framework®. Topics include data processes and supports, data sharing, privacy and security protections, types of data, aggregate and disaggregated data, equity gaps, root cause analysis, and continuous improvement.
Teachers are no longer passive participants in their evaluation processes but are rather active participants/observers. Teachers, in fact, should have a major leadership role in their own ongoing professional development. This process can be enhanced by moving from a general "one-size-fits-all" teacher evaluation system, meant for academia, to a career and technical education (CTE) and school-specific assessment process. Secondary education has gotten to the point where the content being taught is very specific and the teaching approaches are differentiated and therefore, so must be the educator evaluation process. This course will investigate the definition and purpose of instructional frameworks, how instructional frameworks originated, the Interstate Teacher Assessment and Support Consortium (InTASC), a review of the Charlotte Danielson Framework for Teaching (FFT), the National Board for Professional Teaching Standards, and a newly developed CTE-specific teacher assessment framework.
This course explores the critical differences between management and leadership. Participants will be introduced to definitions and myths about each area as well as how management and leadership must coexist for an organization to operate effectively. Participants will explore their own management/leadership tendencies through exercises to see leadership and management in action.
The higher education industry provides a wealth of opportunities and challenges for those seeking leadership positions. In this course, participants will gain a deeper understanding of the higher education sector and themselves. The importance of higher education institutions will be explored along with developing a personal leadership legacy.
Get ready to add a number of skills to your toolkit as you develop as a leader! This course focuses on increased self-awareness in communication styles and learning; developing deeper understanding through empathic listening; and motivating through innovation.
In this course, you will learn what it means to be a manager, as well as how to navigate the complex and often stressful transition from individual contributor to a new manager.
Note: This course is closed for new enrollments and will be retired on June 30, 2021.
Focus is essential to effective teamwork. In this course, you learn how to diagnose and overcome common problems - such as poor communication and interpersonal conflict - that can impede team progress. You will also learn to take corrective measures to remove team problems and improve team performance.
This course shows you how to hire high-quality instructors and orient them to your institution. The skills also apply to hiring staff. It's easy to hire someone to do a job. But it can be difficult to hire the right person. You want instructors who are top notch. They represent your institution and interact with the most people at your campus and particularly your students. This course starts with how to determine exactly what type of people you need as your instructors. Then it shows you how to recruit and hire them. Once hired, you'll learn how to introduce them to the working environment at your institution. By the time you finish this course, you'll be recruiting, hiring, and orienting quality instructors. You'll see results in improved enrollments, student achievement, retention, and completion.
This course uncovers the secrets of today's successful businesses and their strategies of first-class customer service. You will learn the components of first impressions that can help you increase and keep your enrollments. This course will also help you to locate the specific areas of your operations where you can implement an improved customer service plan for your institution - whether it is admissions, student services or academics.
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In this tutorial, we'll look at the characteristics of effective and measurable learning objectives. We'll also focus on how we can utilize learning objectives to guide us in selecting teaching methods, learning activities, and assessments that maximize student mastery of the lesson at hand.
This is a private tutorial intended for associates employed by Universal Technical Institute.