Certified Higher Education Professional

This course begins by identifying the two most significant issues that influence the motivation of adult students: security and autonomy. The course explains how increasing students' sense of security can enhance their motivation during instruction, questioning, activities, and evaluations. This is followed by a discussion of how motivation can be improved by enhancing students' sense of autonomy when making assignments, selecting instructional methods, implementing classroom procedures, and developing and planning evaluations. The course concludes by comparing and contrasting extrinsic and intrinsic motivators and by suggesting a variety of "miscellaneous motivators" for instructors to consider.

This course is an overview of a variety of ways in which educators can integrate technology and web resources into instructional courses, in order to engage learners and promote collaborative learning. A variety of strategies are included in this course to enhance the use of technology so it becomes an integral part of ongoing instructional practice. In addition, numerous links are provided to enable participants to gain more insight into how technology can be explored, secured and utilized in their courses.

As students from different generations are enrolling in post-secondary settings today, instructors are presented with the challenge of how to engage, instruct and relate to these multigenerational learners. This course gives profiles of different generational learners and how they engage in the learning process. Content is shared on how to relate to learners of the different generations and how to use students' life experiences as learning opportunities. As technology is an essential part of instructional delivery, strategies are given for building on the abilities of multigenerational students to use social networks, portable media (given the parameters of school policy), and personal interaction. In addition, instructors are given methods that can be used to help students develop the critical thinking and interpersonal skills needed for career success.

Cultural diversity includes a wide scope of differences. While we plan instruction to meet outcomes that are usually supporting a set of pre-determined standards, instructors are faced with a high level of diversity in every class group. It is important for instructors to be aware of diversity and strive to include every student, regardless of difference, in their learning community. This requires intentional planning and accessible instructional design that includes all students and empowers every student to succeed.

This course introduces the participant to teaching students with disabilities in the environment of an educational institution. It provides descriptions of the physical, sensory, mental, psychological, and learning disabilities most likely to be encountered, as well as the effects these disabilities have on students and their learning. The course also introduces participants to accommodations and strategies that may help to support students with disabilities and foster their academic success.

This course provides a blueprint for running an effective financial aid office in an educational institution. You will learn to optimize the performance of your financial aid office with a minimum of waste, expense, and unnecessary effort. The course covers the cornerstones of an efficient financial aid office: timeliness, accuracy and customer service. You will also be advised of pitfalls to avoid in the realm of Title IV compliance. You will learn the key points to building an effective business office processing procedure. Reports and notifications required by the Department of Education are also explained. In addition, you will be given pointers on preparation for the annual Student Financial Aid (SFA) compliance audit and alerted to the most common triggers for Department of Education Program Reviews.

This course offers proven-successful techniques that ultimately prevent student loan delinquencies and defaults. Because there is not one miracle that reduces the chance of student loan defaults, this compilation of ideas and practices collectively greatly reduces those risks by giving ownership of the loan responsibilities to the students who benefit from them. By integrating effective borrower education and interaction from the day your students walk through your front door, your students will embrace the state of mind needed to give them lifetime accountability for their Federal Student Loans obligations.

This course is designed for the financial aid representative who is familiar with the financial aid process, and the campus manager seeking to learn more. The course provides a detailed review of the FAFSA to ISIR/SAR application process, concentrating especially on the technical aspects of the process beyond timeliness and accuracy. The importance of documenting verification and clearing comment codes will be explored, in addition to your role in using professional judgment.

With a seemingly endless stream of new laws and regulations, institutions have become burdened with ensuring they are compliant, while continuing to give great customer service to their students and families and all while achieving larger institutional goals. The role of the Financial Aid Office in compliance cannot be underestimated, but the Director of Financial Aid cannot ensure compliance in a vacuum. This course is designed to examine the fundamentals of law and regulation, and of the enforcement process. More importantly, this course provides tools for School Directors, Chief Financial Officers, Enrollment Managers, and Financial Aid staff to develop and build compliant practices that don't interfere with effective operations, customer service or institutional goals.

This course will help participants to interpret the many rules and regulations that are required by educational institutions offering Title IV funding. It will aid in preparing management and faculty in recognizing that compliance is the responsibility of the entire institution and is not just the job of the Financial Aid Office. Course content will also aid the individual in building a "culture of compliance" which will encourage teamwork and secure the cooperation of others on campus.

This course explores the critical differences between management and leadership. Participants will be introduced to definitions and myths about each area as well as how management and leadership must coexist for an organization to operate effectively. Participants will explore their own management/leadership tendencies through exercises to see leadership and management in action.

Not everyone is suited for, or desires, a leadership position. One of the first steps to being an effective leader is to understand the desire to lead in the first place. Participants will explore their motivation to lead and develop a deeper understanding of their leader style(s).

Beyond understanding the role of the leader, the ultimate effectiveness and impact of a leader takes into consideration the followers and the situation, too. This course defines leadership impact and explores the Interactional Framework for Leadership.

To improve your impact and effectiveness as a leader, you must not only understand the role of a leader, but you must also take into consideration the followers and the situation. This course defines leadership impact and explores the interactional framework for leadership.

The higher education industry provides a wealth of opportunities and challenges for those seeking leadership positions. In this course, participants will gain a deeper understanding of the higher education sector and themselves. The importance of higher education institutions will be explored along with developing a personal leadership legacy.

Get ready to add a number of skills to your toolkit as you develop as a leader! This course focuses on increased self-awareness in communication styles and learning; developing deeper understanding through empathic listening; and motivating through innovation.

This course provides you with a framework to put your self-discovery and learning into a workable plan to further develop your leadership skills. A step-by-step process is offered to help you create a meaningful Personal Leadership Development Plan (PLDP) complete with the development of SMART Goals and advice from some of today's leaders in the higher education sector.

In this course, you will learn how to strengthen your coaching skills by using a four-step process to facilitate the professional growth of the employees you coach.

Feedback is an essential component of the communication process. In this course, you will learn when and how to give effective positive or corrective feedback, how to offer feedback upward, and how to receive feedback.

This course will show you how to discuss and resolve difficult interactions in the workplace - whether with employees, peers, bosses, or even suppliers and customers.

This course will show you how to choose what to delegate, match employee and delegated assignment, and set the stage for success by both developing your employees and freeing up your time for critical managerial tasks.

In this course, you will learn the difference between positive stress that enhances productivity and negative stress that breeds tension, lowers productivity, and undercuts job satisfaction. The course includes strategies for dealing with underlying causes of worry and stress, with tactical advice and coping mechanisms for immediate problem management.

This course provides a review of financial and non-financial measures used in all areas of organizational performance. The course addresses both standalone measures (including ROI, EVA, and BET) and measurement frameworks such as dashboards, quality models, and the Balanced Scorecard. It also includes a systematic process for tracking performance of initiatives that can generate improvements across the organization.

In this course, you will learn how to identify underlying issues related to a decision, generate and evaluate multiple alternatives, and then communicate and implement your decision.

It is no longer news that predictive learning analytics are changing online classroom instruction. This course teaches current trends in locating, hiring, monitoring and retaining the best professionals that specialize in online instruction. More importantly, this course provides insights for using the new predictive analytic approaches to optimize management of online faculty. Generalized "best practices" are waning in favor of real-time monitoring for individualized qualitative and quantitative analyses. This real-time approach provides significantly increased student success and retention. Also addressed in the course is how to build a strong faculty management team, continuing faculty development recommendations and various business considerations.

This course is a collection of ideas and best practices drawn from the implementation of enrollment growth strategies at over 300 educational institutions nationwide. The course is based on a highly successful in-service training program offered by Dr. Joe Pace, Managing Partner of The Pacific Institute and includes video delivery of Pace's presentations. Filled with practical tips and suggestions, the course also discusses the application of current research results on human behavior and organizational culture to enhance student enrollment and retention. This is a unique course that will dramatically change your perspective on institutional effectiveness.

Carlos Arredondo

Badge Evidence | Completed Courses (4 Hours Each)

CHEP in Teaching

CHEP in Online Teaching

CHEP in Admissions

CHEP in Career Services

CHEP in Campus Operations

CHEP in Leadership