Certified Higher Education Professional

This course is designed for employees of all roles and levels at institutions that participate in federal financial aid programs. The course provides an awareness of prohibited acts which could adversely impact operations, and covers the requirements which must be adhered to in order to maintain good standing with state* and federal regulations as outlined in the Program Integrity rules. Emphasis is on areas of misrepresentation related to advertising and recruitment activities, interactions with prospective students and appropriate communication of disclosures and other publications. *This course currently covers the regulations for the following states: AZ, CA, CO, FL, GA, IL, IN, KS, LA, MA, MI, MN, MO, MS, NC, NM, OH, OK, OR, PA, SC, TN, TX, VA, WA. Course participants can select specific state(s) at the beginning of the course to customize the training content to their state.

Virtual reality (VR) lessons can be implemented in all subject areas, and this course is designed to get teachers thinking about how it can be used in their classrooms. VR can be a nice addition to the teaching toolkit, but some resources, including hardware, will be needed. In this course we use the Meta Quest 2 headset by Oculus, but the results will be similar if different headsets are used. Various software applications will be shared that teachers can acquire for little or no cost.

This introductory course covers the essential roles of a teacher and the competencies required to be a successful instructor in an educational institution. Proven techniques and strategies for planning and preparation are presented and discussed. In addition, the course offers effective methods for conducting the first class meeting and delivering course content. This course provides a solid foundation for new instructors and serves as an excellent refresher for more experienced instructors.

The instructor is the real key to student retention at any educational institution. Instructors must keep focused on student motivation and retention each and every day of class. Developing strategies for retaining students throughout the entire training sequence is both complex and rewarding. All instructors should have the goal of seeing all of their students successfully complete their class. This course helps you reach that goal by helping you to understand your students and use proven motivation and retention techniques to keep them enrolled and engaged in the learning process.

Educators work with students who want to learn specific skills that will lead to fulfilling careers. As educational instructors it is our job to help each student to achieve this goal. Just as you may have a particular style of teaching that you prefer, your students have preferred ways of learning. This course will help you to identify the different learning styles of your students so that you can adjust your instruction to better accommodate them. Good teachers also regularly monitor the effectiveness of their instruction by assessing their students’ learning. This course will examine several aspects of assessment including how to create good tests, how to ask effective questions and how to get your students to actively participate in their learning by asking questions themselves.

This course provides methods and techniques for managing students and class activities. We start by reviewing the steps instructors need to follow as they introduce a class to new students. We then discuss strategies to effectively deal with unfocused and challenging students. The course ends by describing common mistakes made by instructors and ways to avoid them.

This course shows instructors how to develop a comprehensive approach to effective and efficient instruction. From preparation for the classroom to selection of instructional delivery methods, the course provides effective ways of planning instruction to help instructors keep the content focused and the students engaged. We also cover the steps to set up a complete evaluation system that will work in all settings.

This course provides methodologies and examples to help instructors increase content retention and application by students in need of support. The course starts by covering the skills needed by instructors to be clear communicators. We then discuss ways instructors can become effective in monitoring students and using student groups as learning tools. The course concludes by covering techniques and strategies to instruct diverse learners, including learners with disabilities.

Retention is an issue, and what happens in the classroom is a critical factor influencing a student's decision to stay or go. The classroom environment may be hurting your students' view of the quality of your programs. In this course, you will learn tips and techniques to deal with environmental influences such as your role as the instructor, the classroom, the interactive activities, the support materials, and the sequence of instruction as well as other subtle influences. You will learn to view the environment from the student's perspective to increase your teaching effectiveness and student retention.

This course covers the different ways individuals learn and apply new knowledge. We start by covering the steps the brain goes through as it processes new information, and how knowledge is stored and retrieved. We then discuss how intelligence is measured and how learners process information through the use of multiple intelligences. Moving from theory to practice, the course shows instructors how to use the learning needs of students to increase knowledge acquisition and retention. The course includes a number of easy to implement strategies to help students retain and use new content.

This course will inform you of how careful lesson planning can help to ensure increased student engagement. Proper lesson planning will enable you to teach effectively and efficiently, and ultimately help students meet learning objectives. The information in this course will provide the framework for instructional development enabling you to properly structure a detailed, well thought-out lesson plan.

Outstanding teachers serve their students by guiding them through their coursework and motivating them to complete program requirements. Instructors at educational institutions are often faced with high stress resulting from heavy teaching loads and limited time. When teachers cannot manage their own time and stress, they cannot fully serve the needs of their students. This course will show instructors how to manage time and stress in their lives and teach some of these skills to their students.

This course provides an introduction to the concept and philosophy of active learning, and describes a variety of methods to help instructors "activ-ate" their class. The course includes active learning examples that utilize both critical and analytical thinking skills. We also identify the risks that may discourage instructors from using active learning strategies and offer suggestions for managing them. A three-step method is suggested for developing an active lesson, and a comprehensive model is offered as a guide for creative active learning strategies.

This course begins by identifying the two most significant issues that influence the motivation of adult students: security and autonomy. The course explains how increasing students' sense of security can enhance their motivation during instruction, questioning, activities, and evaluations. This is followed by a discussion of how motivation can be improved by enhancing students' sense of autonomy when making assignments, selecting instructional methods, implementing classroom procedures, and developing and planning evaluations. The course concludes by comparing and contrasting extrinsic and intrinsic motivators and by suggesting a variety of "miscellaneous motivators" for instructors to consider.

This course compares and contrasts four styles of classroom management. The course includes "virtual visits" to animated classrooms where participants observe four instructors who exhibit different management styles. The style that is preferred by most students is identified and described, and suggestions are offered on how instructors can modify their personal style to increase their effectiveness. A four-step model for developing successful classroom management strategies is presented and is followed by a discussion of a practical, behavioral approach to classroom management. Characteristics that foster good discipline in the educational institution and in the classroom are listed and explained, and tips are offered that can improve both institution-wide and classroom discipline. Finally, a number of scenarios involving common discipline problems are described.

Questioning can be one of the most effective classroom teaching strategies. However, many instructors are not familiar with the techniques and research findings associated with good questioning. This course begins by comparing and contrasting the major types of questions and their most appropriate uses. Some relevant statistics and research findings are presented, followed by a discussion of four effective questioning practices. The course concludes by offering a few tips and suggestions for instructors to consider.

The purpose of this course is to provide instructors with a very basic introduction to the concepts of soft skills and emotional intelligence (EQ). It is designed especially for new instructors in career schools who have little or no training in educational techniques and who are unfamiliar with the basics of emotional intelligence. The course provides a comparison of hard and soft skills, including people skills and workplace behaviors. Ten important soft skills are discussed in detail and the relationship between EQ and soft skills is explained. The course concludes with tips and suggestions to help instructors enhance their soft skills and EQ.

The majority of careers require the ability to think critically and problem solve at one level or another. Employers seek individuals who can think independently, propose solutions, and solve problems. The content in this course provides the foundation for critical thinking and demonstrates how people with different interests, abilities, and aptitudes approach problem solving. The course covers the different kinds of intelligence and how they impact critical thinking, for a broader understanding of how people process solutions to problems. It concludes with step-by-step instructions for helping students develop and refine their own critical thinking skills.

Generation Y students are often associated with their use of technology. While technology is an essential part of their lives, there is much more to know about Gen Y learners. This course gives a profile of Generation Y learners and how they relate to other generational learners in the classroom. Strategies are given for engaging Gen Y students in the learning process while building on their abilities to use social networks, portable media and personal interaction. Instructors of Gen Y students are given methods that can be used to help them develop the critical thinking and interpersonal skills needed for many of todays careers.

This course is an overview of a variety of ways in which educators can infuse technology and web resources into every day curriculum, to engage learners and promote collaborative learning. A variety of resources and suggestions are contained within this course, allowing everyone from the novice to the technology expert to take away what is appropriate for them, their students, and the course, in order to integrate 21st century teaching resources and practices in a practical and beneficial manner.

This course is an overview of a variety of ways in which educators can integrate technology and web resources into instructional courses, in order to engage learners and promote collaborative learning. A variety of strategies are included in this course to enhance the use of technology so it becomes an integral part of ongoing instructional practice. In addition, numerous links are provided to enable participants to gain more insight into how technology can be explored, secured and utilized in their courses.

Studies reveal that as much as 85% of classroom communication is nonverbal. This course consists of eight entertaining modules that include audio tracks, animation and interactivity. Topics include the importance of nonverbal communication in the classroom, as well as our everyday lives. The modules describe the use of body language, effective vocal cues, proper appearance and the effective use of space (proxemics) and time (chronemics). A variety of support materials accompany the modules, including an assessment tool that instructors can use to evaluate their nonverbal skills.

Service learning programs help students take their knowledge and skills out of classrooms and labs into community settings enabling them to use critical thinking and problem solving abilities. This course provides information about the advantages of using service learning as a teaching tool while enhancing the growth of students. Implementation steps are covered so participants will be able to make service learning a part of program offerings as well as providing career opportunities for students.

This course will provide you with a basic overview of the background and history of an innovative instructional method called Adaptive Learning (AL). AL is growing in popularity and differs from traditional educational methods as it focuses on individualized, personalized instruction for everyone. With the rise of technology, AL has a definite place in education. This course discusses the background, importance, issues, attitude changes, implementation and future of AL. The advantages outweigh any disadvantages as AL can help create individualized instruction and increase student success.

This course will provide you with a basic overview of the background of an innovative instructional strategy called the Flipped Classroom. This instructional strategy is gaining popularity and differs from traditional instructional strategies. This course will discuss the background, driving factors, benefits, barriers, theoretical grounding, how to prepare to flip your classroom, and the components of the Flipped Classroom. The impact on student learning will also be discussed in addition to instructor preparation and the future of the Flipped Classroom.

While educators increasingly use technology in the lab setting, many don't know where to start when trying to use it during didactic instruction. Furthermore, administrators have a hard time rolling out these initiatives. This course will go through the stages of a solid rollout plan to take advantage of available technologies. It will also discuss how to teach with technology as an enhancement to education, not a replacement. This course helps instructors, administrators and support staff to better understand how to use these tools.

This course covers the impact that personal electronic devices, in this case tablets, have on the delivery of instruction. The course discusses the reasons for using tablets in classroom and lab settings to enhance learning and expand educational resources for students. Strategies are given to enable instructors to see how the use of tablets can assist students in becoming active learners both within and outside of the school setting.

Students (both veterans and non-veterans) with Post Traumatic Stress Disorder (PTSD) are enrolling in career education in increasingly larger numbers. Instructors need to have a basic understanding of what PTSD is and how it impacts the lives of students. This course covers what PTSD is and the characteristics that students with PTSD may display. In addition, Traumatic Brain Injury (TBI) is discussed as many students enrolling in career education have both PTSD and TBI. Instructional strategies to support the learning of students with PTSD and/or TBI will be discussed and examples given. Participants will also be given sources where they can gain additional insight into how to support the learning of students with PTSD and/or TBI.

Awareness about autism and the impact it has on the lives of those that have been diagnosed with it has grown greatly in the past few years. There has been an increase in enrollment of students who are on the autism spectrum in career education. This course will provide you with the characteristics of autism so that you will have an understanding of what autism is and how it impacts the learning of these students. Specific strategies for working with students who have been diagnosed as being on the autism spectrum will be provided, to enhance the engagement and learning success of students with autism.

Career education programs prepare students to perform job tasks successfully in their chosen trade or profession. Providing opportunities beyond traditional quizzes and exams allows students to demonstrate and assess these skills and aids in this preparation. This course focuses on how you, the instructor, can identify and implement alternative assessments that support expected course outcomes and allow students to demonstrate their level of competency for a skill or task.

Emotional Intelligence (EI) is an increasingly important field of study. The purpose of this course is to explore the relevancy of emotional intelligence in learning; and how understanding the importance of emotional intelligence supports student success. While instructors are more aware now of the various forms of intelligence, emotional intelligence has been undervalued in the past as a vital form of intelligence. Indeed, emotionally intelligent students may provide insight and application of knowledge in new and informative ways which can have positive impact on their learning progression and success.

Did you ever hear that we only use about 10% of our brains? Were you ever told that you are more right-brained or left-brained? Did you know that males and females learn differently as a result of differences in their brains? Did you know that people have different learning styles? Did you ever hear that you retain more of what you do or see than of what you read or hear? If you answered "yes" to any of these questions, you have experienced a "myth-understanding." The purpose of this course is to explain the background and truth about these myth-understandings that pervade much of the popular literature to this day. All persons who are involved in the education of others must guard against these myths and ensure that they do not influence their professional practices. Note: Many learning theories have been developed that represent the efforts of researchers with different perspectives on how individuals develop and learn. As within any field, facts and myths may be driven by controversial opinions and philosophies that need to be considered by individuals engaged in professional development.

This course will provide an overview of a few stress reduction/management techniques for educators. Stress plays a significant role in educators' lives and careers; therefore, ideas for self-help are essential. Details will be provided about ways to reduce stress-related physical/mental issues, build emotional resilience, and practice mindfulness, along with other methods for stress reduction/management. The course provides not only information for educators, but activities for students that can be incorporated to help them reduce/manage their stress as well. With this information, educators may find more work-life balance, health benefits, and other opportunities for stress reduction and management. Application of these techniques can be helpful in enabling educators to better cope with the stress in their lives and careers.

Many consider storytelling to be in the realm of fairytales and small children, but when storytelling is used well and with purpose, it can strengthen students' understanding no matter their age; it can also link contexts to aid in understanding, suggest applications to real life, and humanize the learning process. This course will identify the characteristics of storytelling that are useful in teaching and learning and will provide examples and contexts within which storytelling increases students' interest and connection. Characteristics of useful storytelling will be identified, as well as supportive resources. Examples will be given to help educators focus on the aspects of storytelling that will enhance their content and how these strategies will fit within various instructional settings.

Instructional planning and delivery is undergoing dynamic changes with the availability of technology and expanded avenues through which information can be provided. Instructors need to be aware of how they can expand their instructional formats to include the latest technology and learning theories. This course provides information about the different forms of learning and how they can be implemented into classrooms and laboratories. Other topics covered in the course include different strategies for learning including transformative and cooperative methods as well as collaborative and experiential methods that help to engage learners.

The classroom in an educational institution is often more than just chairs, books, and a white board. Frequently the learning takes place in a lab or shop environment, where the traditional rules of classroom management and teaching may not always apply. This course covers the instructional techniques necessary for the non-traditional classroom, including strategies for teaching to each student's individual learning style. In addition, this course describes strategies for assessing student progress. Safety guidelines and considerations for specific lab and shop environments are identified.

Experiential learning is intended to extend students' educational experience beyond the traditional classroom setting. It is a structured, student-centered way to integrate curriculum-based educational experiences utilizing practical applications and active involvement. This course discusses strategies for extending the curriculum into the workplace. Information is provided on how to educate the internship site and how to create useful forms and processes for documenting and implementing successful internships. This course describes the different roles of the institution, the student, and the internship site. It will identify ways to supervise students, as well as ways to evaluate and assess student success at internship sites.

When designing instruction for adult learners, it's important to consider a host of factors. This course describes the characteristics and motivations of adult learners, and the best practices and techniques for teaching them. It discusses the different theories of adult development and adult learning, and their relationships to the classroom experience. In addition, this course examines brain-based teaching strategies, the theory of multiple intelligences, and how the different parts of the brain are affected by new learning.

As opportunities for education become more prevalent, educational institutions must compete to increase, or even maintain, their student enrollment levels. More and more institutions are adopting the strategy of treating students like customers in order to be successful. This course will review the characteristics of adult learners and determine the reasons adult students leave the institution. It will discuss the concept of interacting with students as though they are customers and how the students-as-customers concept relates to the instructor and the classroom. This course will also describe the methods and techniques of effective communication. Included are guidelines and techniques for advising and mentoring students.

Stress is something that is present throughout all workplaces in the world. It is often something that cannot be avoided, but instead, must be properly managed. Burnout on the other hand, is something that is less frequent, but far too prevalent. Burnout can cause even the best worker to slow down in productivity and quality (often dramatically). Throughout this course, we will discuss stress, burnout, and many of the causes that you may notice on even a daily basis. We will discuss how to appropriately handle and mitigate stressors, and how to lessen the risk of burnout occurring.

Crisis management begins with creating and implementing a plan of action that can be executed efficiently and quickly. As an educator, it will be important to recognize signs of crisis in yourself, fellow coworkers, and even students on campus. If you are an administrator, it not only takes a keen eye to recognize signs of crisis in yourself, but this also applies to recognizing crisis in others around you. In this course, you will explore the various aspects of a crisis, how to identify individuals in crisis, and how to appropriately respond to those individuals to improve the overall situation.

Motivation can be the difference between success and failure. In this course, the idea of how motivation impacts people will be discussed. Activities will focus on improving motivation in students, and other people you interact with, as well as yourself. The goal of this course is to help develop a better understanding of the topic, and produce tangible resources to help implement plans, strategies, and ideas at your institution. In addition to lecture videos, resource links, and assessments, you will be able to utilize Learning Activities, which will continue to be useful after successful completion of the course.

This course will provide you with a basic overview of the background and history of the popular instructional method called active learning. This method differs from traditional educational methods such as the lecture model. Active learning has a definite place in education especially in the online learning environments. It is used to support teaching outcomes like critical thinking skills, interpersonal skills and knowledge acquisition that all instructors wish for their students. However, active learning it calls for a change of attitude on the part of students and the instructor in order to be successful. But the advantages far outweigh the disadvantages as it can make students enthusiastic about learning. Learn about this brave new world of teaching and learning for the next generation.

Focus is essential to effective teamwork. In this course, you learn how to diagnose and overcome common problems - such as poor communication and interpersonal conflict - that can impede team progress. You will also learn to take corrective measures to remove team problems and improve team performance.

How many times have we said “if we’d only known” as a student walks out the door? No one starts classes planning to fail, but unfortunately problems do arise that present barriers to success. Students are good at identifying these problems blocking their path to success, but they frequently don’t have adequate problem solving and communication skills needed to overcome these problems. This course looks at the effect of stress on attrition, the use of tools to identify and help students at risk, and how to develop an institutional culture that shares responsibility for student success across the entire organization.

Building a program to ensure a smooth "hand off" from Admissions to Faculty is a critical component of student retention. Applicants often develop a strong bond with their admissions representative that ends (from the institution's standpoint) once they begin classes. This online course provides practical ideas on designing an orientation program, first-week-of-class and other retention activities that connect the student with faculty, the college and each other that will help you retain and graduate more students.

This course uncovers the secrets of today's successful businesses and their strategies of first-class customer service. You will learn the components of first impressions that can help you increase and keep your enrollments. This course will also help you to locate the specific areas of your operations where you can implement an improved customer service plan for your institution - whether it is admissions, student services or academics.

Scott Rittenhouse

Badge Evidence | Completed Courses (4 Hours Each)

CHEP in Teaching

CHEP in Online Teaching

CHEP in Admissions

CHEP in Career Services

CHEP in Campus Operations

CHEP in Leadership