Certified Higher Education Professional

The health care field is growing rapidly, as are the requirements for preparing individuals to enter and be successful in their chosen health care fields. To remain current with the demands of career preparation areas, colleges and universities need to have a plan of action to assess the status of programs and strategies for improving instructional offerings. This course will provide participants with a step-by-step process to complete an internal program quality assessment tool called the Program Effectiveness Plan (PEP). Resources are provided that will expand the knowledge base of participants and assist them in completing a PEP.

This course is sponsored by
Accrediting Bureau of Health Education Schools

The Family Educational Rights and Privacy Act of 1974 (FERPA or the Buckley Amendment) is a federal law in the United States designed to provide students with access to, and the privacy of, their educational records. The law applies to students in higher education and educational institutions that receive funding under a program administered by the U.S. Department of Education. This course is designed to provide participants with a working knowledge of FERPA guidelines to ensure proper handling of educational records and other institutional requirements.

This course provides faculty, staff, and administrators with an understanding of the legal mandates regarding equal access for students with disability. More importantly, it provides a practical framework to help institutional personnel know what to say and do in the context of their defined role and interactions with students with disabilities. Topics include the civil rights nature of applicable Federal law, definitional issues, the impact of disability on traditional education activities and pursuits, reasonable accommodations, and the unique responsibilities of faculty, staff, and administrators as prescribed by their position.

This course offers strategies to provide employment and job search skills training that enables students to seek jobs in the field for which they are trained. You'll learn how to offer comprehensive career services regardless of whether your career services department is staffed full- or part-time. The course provides strategies for an institution to set up a Career Services Department, enhance and run it, and measure results. It describes how a successful career services department can ensure that your students have the skills and self-confidence to succeed in the workplace. You'll learn techniques to increase placement rates and reach out to the community to meet and maintain relationships with hiring decision-makers.

In this course, you will be given tools to help your students find the job that's right for them, present themselves impressively on paper, and interview with ease. This course is designed so you can successfully support your students in four phases of their job search: doing a targeted job search, writing a powerful resume and cover letter, presenting professionally, and developing effective interview skills.

Social media is critical tool for career services professionals to interact with and reach their constituent groups yet many career professionals aren't aware of how to develop a purposeful social media strategy. Without a social media strategy, career services departments risk losing relevance with their audience, and they also lose the opportunity of harnessing social media to achieve department goals. This course describes the phases of planning and implementing a social media strategy for your career services department. Each module is based on the fundamental steps of preparing a comprehensive and measurable plan to achieve the goals of the career services department.

Military veterans represent a unique type of non-traditional student and must overcome distinctive challenges to reintegrate into the civilian workforce. With an influx of over one million veterans projected to enter higher education in the next several years, career services personnel must be prepared to provide the level of service these students need and deserve. This course helps career services practitioners understand the unique obstacles veterans face in the reintegration process, how to help them translate their military experience into civilian language and provides strategies & tools that can support veterans in becoming gainfully employed.

Securing gainful employment for students with an arrest or criminal conviction is filled with unique challenges. This course introduces many of the challenges your students have (and will face), not only from the student's perspective, but also from the employer's. Upon completion of the course, you will be in a position to counter potential stereotypes and 'negligent hiring' fears. Topics of study include reviewing effective interview practices and the importance of honesty, how attitude lays the foundation for success or failure, the value of developing a letter of explanation, as well as reviewing techniques to mend a problematic past.

Students with disabilities represent a unique minority group within higher education. Despite being the largest minority group in the world, all too often their access to and inclusion in programs and services comes as an afterthought. Career services practitioners pride themselves in their ability to serve diverse populations, yet many remain untrained in working with disabled students. This course helps career services practitioners understand federal legislation basics as they relate to disabled students, the unique challenges they face, and characteristics of the population as well as practical resources and career services strategies to help overcome their unique barriers to employment.
**While the course addresses interaction considerations for those with deafness, blindness, learning disabilities, acquired brain disabilities, and physical disabilities, it shouldn't be expected that the course will cover all possible disabilities you may want to specifically learn about. It provides a broad overview.

Effectively coaching students to achieve their goals in a way that builds autonomy, confidence, and accountability is fundamental to the role of a career services professional. Despite this fact, many career professionals have never engaged in professional development to build their coaching skills. This course helps career services professionals develop fundamental coaching skills so they can act as a catalyst and facilitator in assisting students to work towards their self-identified goals, with the belief that self-identified goals lead to increased student buy-in and motivation for attainment. Learn to put practical coaching techniques into action to maximize your results with students. *This course is relevant to a variety of career support professionals regardless of titles such as career counselors, advisors, coordinators, or "case managers" serving a variety of populations which may include students, out-of-school youth, or dislocated workers (youth or adults).

Help students ace the interview with successful tactics to showcase their qualities and make them the best fit for the job. A career management specialist will be able to master the appropriate actions for students to take before, during, and after the interview. These tactics can then be implemented in a career management class or during the preparations for prospective job interviews. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, resource links, and assessments, you will be able to utilize Journal and Learning Activities, which will continue to be useful after successful completion of the course.

Derived from the feedback of over 100 institutions, empirical research, and case studies, course participants are presented with specific strategies and best practices that promote graduate employment. This course is for all education professionals seeking to understand the institutional practices that maximize graduate employment outcomes. Because employment outcomes are as much a function of institutional behaviors as they are of student behaviors, this course is based in systems thinking, which challenges participants to examine the interdependent relationship among institutional infrastructure, student career-readiness, and graduate employment rates.

Accurate representation of graduate outcomes is critical to upholding institutional integrity. All involved in employment reporting must continuously identify ways to strengthen their system for tracking, collecting, and verifying employment data. When documentation is both a quality and a compliance matter, staff must understand the verification program as a whole, the role they play in continuously improving it, and how to use professional principles and best practices in documentation. This course is designed to encourage participants to critically analyze their own employment reporting practices while sharing ideas and best practices that can help lead to the highest level of data integrity.

Your degree of success as an online instructor relies heavily on several factors, among which are your level of preparedness before the date on which the course is launched; your ability to make a smooth transition into the roles and responsibilities associated with teaching in an online environment; and the effectiveness and efficiency with which you manage learners, instructional transactions embedded in the course as well as the learning environment. In this course, you will learn how to project your authority and presence into the e-learning environment, build a relationship with each learner, promote and nurture learner participation, provide informative and constructive feedback in a timely manner, minimize attrition, manage communications, manage unacceptable behavior and resolve disagreements.

This course will provide you with the knowledge and skills to author, teach, assess, and revise successful online courses. You will learn to develop a course framework with consistent modules. Constructing an online community and a dynamic syllabus are important in helping you communicate with students. You will also learn how to develop an assessment plan including self- and peer-assessment as you progress through the course. No online course is complete without a comprehensive revision cycle. This course will walk you through the process of "closing the loop" to create a complete revision and improvement plan for your online course. We will provide you with ideas for student-centered learning, with activities and intellectual interactions using a variety of technology tools.

This course will provide you with information to help you effectively communicate with students and encourage communication among students in an online environment. You will learn the importance of facilitating instructor-to-student (I2S), student-to-instructor (S2I), and student-to-student (S2S) communication. Technology tools play a vital role in the communication process and several are discussed in this course. In addition, discussion is also provided to help you further understand how to manage and measure communication in an online course and help students communicate effectively.

This course will help participants to interpret the many rules and regulations that are required by educational institutions offering Title IV funding. It will aid in preparing management and faculty in recognizing that compliance is the responsibility of the entire institution and is not just the job of the Financial Aid Office. Course content will also aid the individual in building a "culture of compliance" which will encourage teamwork and secure the cooperation of others on campus.

This course explores the critical differences between management and leadership. Participants will be introduced to definitions and myths about each area as well as how management and leadership must coexist for an organization to operate effectively. Participants will explore their own management/leadership tendencies.

This course explores the critical differences between management and leadership. Participants will be introduced to definitions and myths about each area as well as how management and leadership must coexist for an organization to operate effectively. Participants will explore their own management/leadership tendencies through exercises to see leadership and management in action.

Not everyone is suited for, or desires, a leadership position. One of the first steps to being an effective leader is to understand the desire to lead in the first place. Participants will explore their motivation to lead and develop a deeper understanding of their leader style(s).

Beyond understanding the role of the leader, the ultimate effectiveness and impact of a leader takes into consideration the followers and the situation, too. This course defines leadership impact and explores the Interactional Framework for Leadership.

The higher education industry provides a wealth of opportunities and challenges for those seeking leadership positions. In this course, participants will gain a deeper understanding of the higher education sector and themselves. The importance of higher education institutions will be explored along with developing a personal leadership legacy.

Get ready to add a number of skills to your toolkit as you develop as a leader! This course focuses on increased self-awareness in communication styles and learning; developing deeper understanding through empathic listening; and motivating through innovation.

This course provides you with a framework to put your self-discovery and learning into a workable plan to further develop your leadership skills. A step-by-step process is offered to help you create a meaningful Personal Leadership Development Plan (PLDP) complete with the development of SMART Goals and advice from some of today's leaders in the higher education sector.

This course provides a synopsis of the essential tasks of leadership setting direction, aligning people, and motivating others. You will learn how to recognize the skills and characteristics of effective leaders, create an inspiring vision, and energize people to support and work toward your goals.

In this course, you will learn how to strengthen your coaching skills by using a four-step process to facilitate the professional growth of the employees you coach.

To do their job - accomplishing work through others - managers must develop and use persuasion skills rather than simply issue orders. Formal authority no longer gets managers as far as it used to. This course will help you master the art and science behind successful persuasion so you can begin changing others' attitudes, beliefs, or behavior to create win-win solutions.

Feedback is an essential component of the communication process. In this course, you will learn when and how to give effective positive or corrective feedback, how to offer feedback upward, and how to receive feedback.

This course provides a practical guide to becoming an effective negotiator. The course includes steps to guide you through the negotiation process assessing your interests as well as those of the other party, developing opportunities that create value, avoiding common barriers to agreement, and implementing strategies to make the negotiation process run smoothly.

This course will show you how to discuss and resolve difficult interactions in the workplace - whether with employees, peers, bosses, or even suppliers and customers.

What will your institution look like in five years? Growth takes change and the commitment of the stakeholders in your organization. A five-year plan is essential for any owner or director of an educational institution, no matter how long they have been in the business. It includes various elements such as your enrollment goals for all programs, plans for new programs, new profit center potential, fees and all financial aid opportunities, enhancement of student services, faculty and staff planning, marketing and development strategies, and planning for physical space to support your expansion goals. Also, development plans are often needed to satisfy licensing and accreditation requirements. This course covers the essential components and techniques involved in developing a comprehensive five-year plan. We will show you an effective step-by-step planning process that involves the participation of representatives from your institution including staff, instructors, students, graduates, and the employers who hire your graduates. The process encourages participants to share their knowledge and ideas, and everyone who participates in the process ultimately becomes a stakeholder in making the plan work. The course includes planning worksheets that you can download and use to help you develop your institution’s five-year plan.

Educational institutions need to be aware of emerging employment opportunities in new and expanding fields if they are going to continue to attract students. Most licensing and accrediting agencies ask an institution for some form of feasibility study when submitting new program-add applications. The research involved in this step often requires proof of need for the program, number of anticipated job openings, and input from employers. This course outlines ways to collect data to make an effective decision and show regulatory agencies proof of employment opportunities. Step-by-step directions are included to assist institution staff in conducting effective research and preparation of curriculum to meet employer specifications.

Vital advisory and governing boards create additional opportunities to enhance operations within an educational institution. Well-prepared board members engaged in appropriate and timely activities can make a substantial contribution to operational, financial and management success. Creating, managing and maintaining effective advisory and governing boards can be a demanding yet rewarding process. Board members have to be identified, recruited, and trained to be effective and to understand their role as individual contributors and as members of a group of advisors. To gain maximum leverage from a board, members must also remain motivated and retain a concentrated focus on the institution's mission, purpose and goals. This course will provide a blueprint, with accompanying checklists, for establishing and maintaining effective advisory and governing boards in an educational institution.

This course shows you how to hire high-quality instructors and orient them to your institution. The skills also apply to hiring staff. It's easy to hire someone to do a job. But it can be difficult to hire the right person. You want instructors who are top notch. They represent your institution and interact with the most people at your campus and particularly your students. This course starts with how to determine exactly what type of people you need as your instructors. Then it shows you how to recruit and hire them. Once hired, you'll learn how to introduce them to the working environment at your institution. By the time you finish this course, you'll be recruiting, hiring, and orienting quality instructors. You'll see results in improved enrollments, student achievement, retention, and completion.

It is no longer news that predictive learning analytics are changing online classroom instruction. This course teaches current trends in locating, hiring, monitoring and retaining the best professionals that specialize in online instruction. More importantly, this course provides insights for using the new predictive analytic approaches to optimize management of online faculty. Generalized "best practices" are waning in favor of real-time monitoring for individualized qualitative and quantitative analyses. This real-time approach provides significantly increased student success and retention. Also addressed in the course is how to build a strong faculty management team, continuing faculty development recommendations and various business considerations.

Michelle Winnie

Badge Evidence | Completed Courses (4 Hours Each)

CHEP in Teaching

CHEP in Online Teaching

CHEP in Admissions

CHEP in Career Services

CHEP in Campus Operations

CHEP in Leadership